Frequently Asked Questions

Scene+ offers members rewards their way – allowing them to earn points on things like movies, banking, entertainment, shopping, dining, and much more.

You can now earn Scene+ points at Needs Convenience and participating grocery and pharmacy locations in Atlantic Canada. Other regions will launch across Canada later in 2022 and culminating in early 2023. For a full list, please visit sceneplus.ca.

Scene+ offers several ways to redeem points on things like groceries from participating grocery stores and pharmacies, for travel with Expedia, movies, gift cards, Apple and Best Buy products and dining. You can also redeem your Scene+ points for an account credit on eligible Scotiabank debit and credit cards.

You are unable to redeem Scene+ points at Needs Convenience stores.

Earn 1 Scene+ point for every $2 spent in-store at Needs Convenience, including lottery.

If you already have a Scene card, you’re automatically a Scene+ member. To enroll to become a Scene+ member, please visit www.sceneplus.ca/register

Yes, customers can pick up a physical card and enrollment kit in in-store Please note that only one physical card is available per Scene+ account, but additional family members are able to download the Scene+ app and use the same Scene+ account to rack up points for the family.

Members can only have one Scene+ physical card per account. For access to your card at your fingertips, or family sharing, download the Scene+ app.

You can get your Scene+ membership number emailed to you by visiting the Send me my card page on the Scene+ website. If there has been a change to your email or you require further assistance, please contact Scene+ support at 1-866-586-2805.

No, Scene+ points are non-transferable.

Your Scene+ account may be closed if it remains inactive for more than 24 consecutive months.  

However, if you have a Scene+ Scotiabank product linked to your Scene+ card, your points won’t expire as long as that Scotiabank product remains open.

You’ll be notified in advance if your account is ever at risk of being closed. 

You can find out how many points you have by logging into your account on sceneplus.ca or opening the Scene+ app.

If you are having trouble with your Scene+ app, please contact Scene+ Support at 1-866-586-2805.

Be sure to keep your receipt and visit our in-store Customer Service desk or email support@sceneplus.ca.

Yes. Once Scene+ launches in your local store, Scene+ collectors will get exclusive member pricing on a variety of products.